Returns & Exchanges
At ODHNI, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free return and exchange policy within 7 days of delivery.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within the eligible timeframe.
Quality Inspection
Ensure the product is unused, unwashed, and has all original tags and packaging intact to qualify for a successful return process.
Schedule Pickup
Once your request is approved, our logistics partner will visit your address to collect the package at no additional cost to you.
Receive Refund
After the item passes our internal quality check, your refund will be processed to the original payment method or as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing